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Frequently Asked Questions
Once your order is confirmed, you will receive an email with your order number. Track your order!
Yes, we always pay the postage.
If you encounter any issues or have any questions, please visit our Contact page and get in touch with our support team. We're here to help you quickly!
We accept Visa, MasterCard, Union Pay, Amex, Google Pay and Apple Pay
Yes, you can return the goods free of charge within 30 days.
30-DAY MONEY-BACK
GUARANTEE
We offer a 30-day return policy. If you're not completely satisfied, you can return any item within 30 days of receiving your order.
FREE SHIPPING
We offer free tracked shipping throughout the United Kingdom.
Secure & Fast Card Payments
At Tom & Lily London, you can pay for your order quickly, securely, and conveniently using your credit or debit card.